FAQs

How long does shipping take?
Orders are processed within 1-2 business days. Delivery usually takes 3-7 business days, depending on the location. Once your order has been shipped, you will receive a tracking number.

How can I track my order?
Once your order has been shipped, you will receive an email with your tracking information so you can track your package at any time.

What is your return policy?
We accept returns of unopened and unused products within 14 days of delivery. For hygiene reasons, we cannot accept returns of opened or used items.

How do I initiate a return?
Simply send us an email to info@slim-core.shop with your order number and the reason for the return. Our support team will guide you through the return process.

What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and other secure payment methods.

Is your website secure for purchases?
Yes. We use SSL encryption and trusted payment providers to protect your personal and payment information.

Do you have any questions?
No problem! Contact us at any time at info@slim-core.shop. We are here to support you on your wellness journey.